Frequently Asked Questions
District Dogs is a full-service dog care provider in the heart of Virginia and Washington, D.C. From daily daycare and overnight stays to professional grooming and obedience training, we're here to give your pup a space where they can play, socialize, and stay active all day long.
Every dog that walks through our doors gets the individual attention they deserve. Our trained team keeps a close eye on all playgroups to make sure each pup is comfortable and thriving. We also offer a full menu of grooming options — including baths, nail care, and spa-style treatments — so your furry friend always looks and feels amazing.
We love what we do, and it shows in the relationships we've built with dog parents across the region. It's a privilege to be a go-to destination for pet owners throughout the DMV area.
Our hours vary by location:
Clarendon, National Landing & Navy Yard:
Monday – Friday: 7:00 AM – 9:00 PM
Saturday & Sunday: 9:00 AM – 7:00 PM
Park View:
Monday – Friday: 7:00 AM – 6:00 PM
For holidays, we adjust our typical hours and are open 9am to 6pm.
Getting started is simple! If you're interested in daycare or boarding, head to our website and click "Book a Reservation." From there, you'll set up a Meet & Greet — a 60-minute session where our team gets to know your pup's personality and carefully introduces them to the rest of the pack. The Meet & Greet is charged at a half-day rate, and once your dog passes, they're welcome to stay for the full day.
For grooming or training services, just pick a date and time that works for you and book — no Meet & Greet required!
We take the time to get to know each dog as an individual — we don't just sort by size. Our team organizes playgroups based on personality, energy level, and play style, making sure every pup ends up in a group where they feel safe, comfortable, and engaged. Each dog is carefully assessed so we can match them with the pack that's the best fit.
Yes. Puppies are welcome once vaccinated. There is no age restriction. We love helping young dogs build positive social experiences early. We also offer puppy socialization classes & training!
Our Meet & Greet Evaluation takes ~1 hour. This gives our team time to observe your dog’s behavior, play style, and comfort level in a group setting.
The Meet & Greet is required to use our facility for Daycare & Boarding. You do not need to do a Meet & Greet Evaluation for Grooming or Training.
Yes! Rest breaks are available by request or when our counselors feel a pup needs a breather. After hours of play, dogs need time to decompress — just like us. Too much activity without a break can lead to overstimulation and fatigue. A little quiet time helps them recharge, de-stress, and come back ready for more fun!
A little prep goes a long way in helping your pup settle in comfortably:
- Bring their food pre-portioned and labeled to keep mealtimes consistent.
- Include any medications with clear dosage and timing instructions.
- Toss in something familiar — a favorite blanket or a shirt with your scent works great.
- Try to drop off early on your first day so your pup can burn off energy and sleep well that first night!
Feel free to arrive at any point during operating hours on the first day of your reservation!
Our staff is equipped to give a wide range of medications — from eye drops and ointments to ear cleaning solutions, skin creams, paw soaks, and oral pills, capsules, or liquids. If your pup takes oral medication, we recommend packing pill pockets, cheese, plain low-fat cream cheese, or peanut butter to help the medicine go down smoothly.
Cancellation policies differ by service and location. Please review the terms when booking or contact your local team with questions.
If you know you're running behind, give us a heads-up so we can work with our overnight boarding team and have your pup ready to go at the door.
If you arrive after we've closed (9 PM on weekdays or 7 PM on weekends), a $15 late fee kicks in for every 15 minutes past closing— up to a maximum of one night's boarding rate. If we don't hear from you and you're over an hour late, we will have your pup join us for a sleepover that evening.
Absolutely — we just need written authorization from you ahead of time letting us know who will be picking up your pup. The designated person will need to bring a valid state ID or driver's license so our team can verify their identity before releasing your dog.
District Dogs is open to dogs of every size, breed, and age. We simply ask that all vaccinations — rabies, distemper, and Bordetella — are current. If you're looking to use our daycare or boarding services, your pup will also need to complete a Meet & Greet assessment to use our daycare and boarding services.
All dogs must be current on three core vaccinations to use any District Dogs service: rabies, distemper, and Bordetella. Please submit your most up-to-date vaccination records when signing up or by sending them directly to our team via email.
You're welcome to drop off anytime during operating hours on your check-in date — whenever works best for you! That said, the earlier you can arrive, the better. More playtime means more energy burned, which helps your pup wind down for a great night's sleep.
Check-out for overnight boarding is 11 AM on your departure date. If your pup is picked up after 11 AM, a half-day daycare fee will be applied as a late check-out charge.
No worries — We are happy to provide house food for a small fee. For longer stays, we ask that you have food shipped to us through Amazon, Chewy, Uber Eats, or a similar service. Our team will handle portioning based on your feeding instructions.
A Full Groom is our head-to-tail package — it covers everything your pup needs for a complete refresh. That includes a haircut and styling, bath, thorough brush-out, nail trim, ear cleaning, sanitary trim, gland expression, and teeth cleaning (just bring along a toothbrush).
A Bath & Brush Out focuses on the essentials for coat care and hygiene. It includes a bath, full brush-out, nail trim, ear cleaning, sanitary trim, gland expression, and teeth cleaning — everything except the haircut and styling.
Most grooming sessions run between 1 and 4 hours. The actual time depends on your dog's size, coat type, length, and condition, as well as the style you've requested and any additional services. Once your appointment is booked, our team will give you an estimated timeframe so you can plan your day accordingly.
Yes — and we encourage it! Sharing a reference picture is one of the best ways to make sure you and your groomer are on the same page. You can bring one in person or text us a photo before your appointment. Don't hesitate to speak up about exactly what you're looking for. After the session, we'll snap photos of your pup's fresh cut so you'll have them handy for future appointments!
Every dog is different! It comes down to breed, coat type, and how active they are. Dogs with longer coats typically benefit from grooming every 4–6 weeks, while shorter-haired breeds can usually go 8–12 weeks between sessions. Our groomers are always happy to help you figure out the right schedule for your pup!
No problem — your pup can hang out in a crate at no extra charge, though we recommend grabbing them within 1–2 hours for their comfort. If your dog has already passed a Meet & Greet, they're welcome to join daycare for the rest of the day. And if you'd like to schedule a Meet & Greet right after their grooming session, just let us know and we'll make it happen!
Absolutely! We can set up a recurring schedule for daycare (with optional pick-up and drop-off) and grooming on whatever days work best for you. Just share your preferred schedule and we'll take care of the rest. You're free to pause or cancel at any time with no penalty — just give us at least 24 hours' notice. You can also manage your recurring bookings directly through our customer portal:
https://districtdogs.portal.gingrapp.com/#/public/login
We believe your pup deserves great grooming at the best price around. That's why we offer a Price Match Guarantee on grooming services — if you find a lower rate for the same service at any competitor within a 5-mile radius of our location, just bring in a receipt from the past calendar year showing the service and price, and we'll match it. All price matches are subject to groomer approval.
It's that simple — because your dog deserves top-notch care without the premium price tag!
Our system will always send you reminders ahead of time so you know when your package is approaching its expiration date. But if it does expire with unused days, no need to worry — as a one-time courtesy, we'll extend your package for an extra month so you have time to use them up.
If your pup shows signs of illness or gets injured in our facility, we'll immediately separate them from the group and give them one-on-one attention. We'll reach out to you right away to let you know what's going on and talk through next steps together, including veterinary care if needed.
We keep a close eye on mealtimes. If your pup skips a second meal, we'll reach out to let you know. By the third missed meal, we'll try tempting them with our house food — pumpkin, rice, or chicken — to get them eating again. If they're still not interested, we recommend having their favorite food delivered to us to help get their appetite back on track.
Female dogs that are currently in heat — or within two weeks after their cycle ends — should not attend daycare or boarding. During this time, we're happy to set up solo walking services as an alternative, which can be booked at any time.
We recognize that many veterinarians now recommend delaying spay and neuter procedures to support healthy development of joints, bones, and overall growth. As a result, more dogs may be attending daycare while going through heat cycles. We fully respect those decisions, but our priority is maintaining a safe environment for every dog in our care.
If a dog in heat is brought to our facility, we'll take reasonable steps — such as separate play areas or grouping with other females — to minimize risk.